Refund policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to refund.

To be eligible for a refund, please email info@stoic-beauty.ca and let us know why you are requesting a refund. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.